Surety Production Lead — SLA & Client Service
Listed on 2026-09-30
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Management
Client Relationship Management
WTW is seeking a leader to oversee Surety Nexus Production teams, ensuring day-to-day servicing of Surety clients and meeting KPIs and SLAs. The role involves building client relationships, executing deliverables per SOPs, and handling monthly analysis and reporting.
Responsibilities include managing workflow, client communication, onboarding, and resolving client/accounting issues, with a focus on accuracy and confidentiality. A+ team leadership and strong MS Office skills are essential.
We are looking to fill the Surety Production Lead — SLA & Client Service position at Wtw in CT, United States.
Join Wtw and contribute to our ongoing work.
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This posting is for the Surety Production Lead — SLA & Client Service role at Wtw, based in CT, United States.
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