Waverly - Closing Manager

Waverly - Closing Manager

Location:

Manchester, CT (Shop Rite of Manchester)

Title:

Closing Manager Job Code: 2020

Job:
Exempt

Department:
Non-Perishables

Supervised by:
Store Manager

Job Summary:

With the General Store Manager, effectively direct and supervise all functions and activities of the store and its Associates to achieve the Organization's goals (i.e. sales, profit, Customer Experience, and Associate Engagement) in accordance with our Purpose and Service Priorities. The Non-Perishable Assistant Store Manager will be responsible for building and driving a culture of continuous improvement and changing behavior to positively impact the Customer experience and Associate morale.

This leader will ensure the efficiency of each non-perishable department by implementing best practices to drive consistency to win in the competitive marketplace and impact the overall success of the total store.

Essential Job Functions:

Performance of the essential functions of this position requires the Manager to possess the minimum qualifications listed and to perform these functions in accordance with all Shop Rite Service Priorities (Safety, Friendliness, Presentation, and Efficiency). These essential functions include, but are not limited to, the following:

• Perform and enforce all duties are completed in accordance with all Company policies and programs, and all Local, State, and Federal laws and regulations, including all environmental, health, safety and food safety, security policies, programs, laws and regulations.
• Perform and enforce all duties are in accordance with the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products.
• Ensure a clean, neat, organized and safe work environment in accordance with Store Quality Assurance standards.
• Clearly communicate and consistently enforce store and Company safety policies and procedures.
• Observe and enforce all safety regulations when operating equipment and use of Personal Protective Equipment.
• Ensure training and adherence to all company procedures in emergency situations.
• Ensure equipment is maintained and in good working order; address any maintenance or equipment problems immediately.
• Ensure that Associates operating power equipment (balers, hi-lo's, power jacks, slicing machines, etc.) are 18 years of age or older and have received proper training and applicable certifications.
• Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 60 lbs.

• Provide strong, positive, and proactive leadership to all members of the Store Team.
• Provide clear direction, ongoing feedback and hold each Associate accountable for their performance and results.
• Coach, mentor, and encourage all Associates to be successful.
• Greet all Customers and act as a role model for providing Customers with prompt, courteous service and assistance.
• Participate in onboarding process and procedures for new Associates in accordance with company policies and all Local, State, and Federal labor laws and regulations.
• Recommend continuous improvements to refine or execute existing marketing strategies to improve Customer commitment to the store.
• Support current charitable promotions facing Customers (i.e. Partners in Caring, Check Out Hunger).
• Provide continual training, developmental action planning, and meaningful feedback on job performance to Associates.
• Provide opportunities for Associates to cross-train in other store departments.
• Maintain an open line of communication and work cooperatively with all business partners.
• Lead Associates to work cooperatively while encouraging enthusiasm, loyalty, and creativity and growth.
• Encourage and recognize Associates to provide a positive Customer Experience.
• Understand all union contract and company policy parameters and apply same to daily operations and situations.
• Handle Associate/Customer conflicts providing positive resolutions.

• Portray a professional appearance and set expectations for Associates.
• Set and maintain the expectation for the proper execution of weekly price changes.
• Monitor and ensure cleanliness and neatness in all areas of the store, including external building and grounds.
• Ensure all merchandise is fully stocked and rotated in display cases, shelves and other applicable displays according to tag allocation and department standards.
• Ensure all product is blocked and faced in accordance with Company policy or as assigned.
• Ensure that featured sale merchandise is signed in accordance with Company and regulatory standards.
• Create a display plan which focuses on gross profit
• Ensure the quality of all product meets expectations.
• Ensure the accuracy of item pricing, item locator and shelf allocation.
• Ensure reclamation or return-to-stock product procedures are followed in accordance with Company policy.
• Ensure in-store pricing procedures,…