Area Sales Manager - U.S

Account Sales Manager (ASM) ‑ Central Region

Milestone is seeking an Area Sales Manager (ASM) who serves as the regional business leader responsible for driving revenue growth, customer retention, partner success, market expansion, and operational excellence across the Central Region.

The Area Sales Manager can be located anywhere in Central United States requiring approximately 60% travel throughout the region, including regular engagement with customers, partners, regional teams, and executive leadership. The ASM will report to the Sr. Director of Sales, USA.

• Channel Sales
• End Customer Sales
• Solutions Engineering
• Cross‑functional business partners including Customer Success, Sales Support & Strategy, Marketing, Federal Sales, and other supporting functions

• Own regional revenue, bookings, pipeline health, forecasting, and business performance.
• Develop and execute regional business plans aligned with U.S. sales priorities.
• Identify strategic growth opportunities across customers, partners, and target markets.
• Represent the region in executive business reviews and strategic planning activities.

• Lead, coach, and develop regional sales and technical leaders.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Partner with Human Resources on recruitment, succession planning, and employee development.
• Lead organizational change while maintaining employee engagement and business performance.

• Develop customer growth, retention, and expansion strategies.
• Build executive relationships with key customers and strategic partners.
• Lead strategic account planning and enterprise customer engagement.
• Partner with Customer Success to improve customer outcomes and recurring revenue growth.

• Strengthen strategic channel partnerships and distributor relationships.
• Drive partner-generated pipeline and collaborative business planning.
• Support national partner initiatives while ensuring regional execution.
• Expand market presence through partner engagement and enablement.

• Ensure forecasting discipline, CRM accuracy, and pipeline integrity.
• Drive effective business planning and operational governance.
• Manage regional resources and operating budgets responsibly.
• Serve as the regional escalation point for customer, partner, and operational issues.

• Lead through influence, coaching, and collaboration.
• Build high‑performing teams and develop future leaders.
• Drive accountability, execution, and customer‑focused decision making.
• Foster cross‑functional alignment and trusted business relationships.
• Demonstrate integrity, sound business judgement, and data‑driven decision making.

• Experience:
  
  Bachelor's degree in Business or equivalent professional experience.
• Minimum 10 years of progressive sales leadership experience.
• Minimum 5 years leading managers and geographically dispersed teams.
• Proven success leading channel and end‑customer sales organizations.
• Strong business planning, forecasting, pipeline management, and operational leadership experience.
• Experience with CRM systems such as Salesforce preferred.
• Nice to have:
  Experience in physical security, video management, SaaS, cloud, or related technology industries.
• Experience leading organizations operating within subscription or recurring revenue business models.
• Understanding of customer lifecycle management, retention strategies, and long‑term customer value creation.
• Advanced leadership development or business education.

• Regional revenue and booking meetings
• Pipeline health and creation, and forecast accuracy
• Customer retention and strategic account growth
• Partner engagement and partner‑generated business
• Leadership effectiveness, employee development, and succession readiness
• Operational excellence and execution against business objectives

• Individual development plan
• Trainings and certifications
• Flexibility
• Management support and regular pulse check survey
• Opportunities for…