GiFT Office and Program Coordinator

About GiFT

Giving is a Family Tradition’s (GiFT) exists to empower NICU (newborn intensive care unit) families. We foster resilience, hope, and healing during and after the NICU journey through education, providing critical infant care supplies, and cultivating community. Our vision centers around improved family health outcomes in the St. Louis region.

The Office and Program Coordinator plays a vital role in supporting our mission; by keeping daily operations running smoothly. The position provides essential administrative, program, and operational support to the Executive Director, Case Manager, and Board of Directors. By managing systems, communications, and logistics, the role ensures that GiFT remains responsive, organized, and NICU family-centered.

• Provide administrative support including answering phones, responding to emails, filing, coordinating calendars, and preparing and updating documents
• Process bills, deposits, and routine financial tasks
  Maintain office equipment and supplies
• Support daily operations to ensure continuity of GiFT programs
  Assist with additional duties as needed to support the mission

• Compose and send donor, partner, and supporter acknowledgement letters
• Enter, organize, and maintain donor and supporter records in Salesforce
• Support data integrity across multiple platforms, including spreadsheets and online databases

• Anticipate, order, and maintain supplies from multiple vendors to support program needs
• Unpack, organize, track, and maintain inventory
• Ensure accurate inventory records in Square to support timely distribution to families

• Strong organizational and time-management skills
• Exceptional attention to detail and record-keeping abilities
  
  Ability to work independently and manage responsibilities without direct supervision
• Ability to handle confidential information with professionalism and discretion
• Reliable and consistent attendance

• Clear, professional written and verbal communication skills
• Ability to work effectively with community members, volunteers, board members, hospital staff, and partner organizations
• Flexible, team-oriented approach with a willingness to support evolving needs

• Proficiency in Google applications (Drive, Meet, Calendar, Sheets, Doc), Microsoft Word and Excel
• Working knowledge of CRM/database systems, Salesforce preferred
• Working knowledge of Mailchimp and Canva preferred
• 1–2 years of office administrative experience preferred
• High school diploma or higher level of education required

This position requires the ability to read, write, and communicate fluently in English via phone, email, and in person. The employee must be able to compose professional business documents using correct grammar and spelling.

Physical demands include regular use of hands, arms, and fingers to operate office equipment; walking, sitting, climbing, balancing, and crouching; and the ability to lift up to 25 pounds. Reasonable accommodations may be made to enable individuals who are differently abled to perform essential functions.

• $18–$22 per hour
• 20–25 hours per week
• Part-time W-2 position
• Work is based at the GiFT Distribution Center (St. Francis Hall, 6420 Clayton Rd) at least three set days or evenings each week
• Valid state-issued driver’s license required