Operations Assistant

An Operations Assistantprovides administrative, clerical and hands-on support to ensure an organization's smooth and efficient operation.

They assist with various tasks, including data management, reporting, scheduling, and communication, playing a crucial role in supporting operations staff and management.

• Administrative Support:Assisting with scheduling, planning, and coordinating jobs and meetings.
• Data Management:Preparing reports, maintaining accurate records, and tracking key metrics.
• Communication:Communicating with internal and external stakeholders.
• Process Improvement:Assisting with developing and implementing processes to improve operational efficiency.
• Inventory Management:Supporting inventory control and supply chain management.
• Customer Service:Addressing customer inquiries and providing support.
• Project Coordination:Assisting with project planning and execution.
• Problem Solving:Identifying and addressing operational issues.
• Training:May be involved in employee training and onboarding.
• Programming: May be involved in wiring and programming of some low voltage security items.
• Social media: Involved in the management and updating of the company's social media accounts.

• Organizational
  
  Skills:
  
  Maintaining accurate records, prioritizing tasks, and managing multiple projects simultaneously.
• Communication
  
  Skills:
  
  Effectively communicate with internal and external stakeholders.
• Analytical
  
  Skills:
  
  Analyzing data and identifying areas for improvement.
• Customer Service
  
  Skills:
  
  Providing excellent customer service and addressing inquiries.
• Time Management:Efficiently managing time and prioritizing tasks.
• Problem-solving
  
  Skills:
  
  Identifying and resolving operational issues.
• Technical
  
  Skills:
  
  Proficiency in using office software and relevant software.

• High school diploma or equivalent-required
• Associate or bachelor’s degree in business administration, office management, or related field, or commiserate experience preferred.