Customer Service Team Leader - Lead with Empathy
Job in
Manchester, St. Louis County, Missouri, USA
Listed on 2026-08-23
Listing for:
Mears Group PLC
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
We are recruiting a Customer Services Team Leader to join our Manchester-based team. This is a key leadership role within a fast-paced, customer‑focused environment, supporting the delivery of services across local and central government contracts.
You will lead and motivate a team of Customer Service Agents to provide high‑quality support on repairs, rents and tenancies. Many customers are vulnerable, so compassion, empathy and resilience are essential.
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