SAP SuccessFactors Product Manager

Overview

NEXTEP is seeking an SAP Success Factors Product Manager - HRIS
, a mid-to-senior level role responsible for leading the functional oversight and continuous improvement of multiple Success Factors modules. This role acts as a bridge between HR operations, IT teams, and end users—ensuring HR technology solutions align with strategic goals and deliver an exceptional user experience. The ideal candidate has a deep understanding of Success Factors, HR processes, and a strong ability to lead cross-functional initiatives and system optimization efforts.

• Lead functional oversight for assigned Success Factors modules, including process design, system configuration support, and troubleshooting
• Collaborate with HR leadership to gather and refine business requirements aligned with system capabilities
• Serve as a subject matter expert (SME) in system testing, change validation, and the coordination of releases or enhancements
• Analyze and improve system workflows to streamline HR processes and reduce manual tasks
• Partner with IT and vendors to support integrations, data flows, and compliance standards
• Proactively monitor system usage, performance, and data quality; recommend improvements based on trends and feedback
• Support internal training and change management efforts related to Success Factors functionality
• Develop and maintain documentation, including user guides, test scripts, configuration records, and process maps
• Generate and refine reports, dashboards, and system insights to support HR strategy and compliance

• Bachelor’s degree in Human Resources, Business, Information Systems, or a related field
• 6+ years of experience working with HRIS systems, including at least 3 years of hands-on experience with SAP Success Factors
• Applicable certification(s) in one or more Success Factors modules (e.g., Employee Central, Recruiting, Performance & Goals)
• Strong knowledge of core HR functions, systems testing methodologies, and system reporting tools
• Experience leading cross-functional discussions and managing stakeholder expectations
• Excellent analytical, communication, and organizational skills
• High attention to detail and commitment to data integrity and confidentiality

• Experience supporting complex organizations (e.g., multi-location, matrixed environments)
• Familiarity with integration platforms or middleware tools (e.g., Dell Boomi, SAP CPI)
• Experience managing product roadmaps or continuous improvement cycles in enterprise systems

• Serve as the primary owner for HRIS data integrity within Success Factors, ensuring consistent, accurate, and compliant data across all modules.
• Monitor and audit HR data for completeness and accuracy; proactively resolve discrepancies through validation and analysis.
• Maintain and enforce HR data governance standards, including naming conventions, data definitions, and audit practices.
• Develop and maintain data dictionaries, process documentation, and governance materials.

• Partner with IT and HRIS teams to design, test, and maintain data interfaces and integrations between Success Factors and other systems (e.g., payroll, finance, identity management).
• Manage data migration, transformation, and validation activities during system changes, upgrades, or module
• Support release management processes, including testing and change documentation.
• Reporting & Analytics
• Develop, maintain, and enhance standard and ad hoc HR reports and dashboards using Success Factors Report Center, Power BI, or similar analytics platforms.
• Translate business requirements into technical reporting specifications that align with organizational objectives.
• Ensure reporting consistency across HR systems and provide insights that support workforce analytics and decision making.

• Serve as a subject matter expert for HR data and integrations, supporting HR business partners, managers, and system users.
• Provide end-user support for data-related inquiries, including troubleshooting of report logic, data mismatches, and integration issues.
• Partner with HR leadership to identify and implement continuous improvements to HR data processes and tools.
• Stay informed on Success Factors functionality, data capabilities, and API tools to drive automation and system enhancements.
• Recommend process improvements to enhance HR data accuracy, reporting efficiency, and user experience.

This role offers an opportunity to lead a critical transformation initiative and make a significant impact on the organization's HR operations.

Equal Opportunity Employer. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, gender, national origin, age, marital, parental, veteran or disability status.

Send resume and salary/rate requirements to mike for immediate consideration.