Academic And Administrative Unit Assistant

Academic and Administrative Unit Assistant (Program Assistant I)

Division of Fire Standards and Training & EMS, Bureau of Certifications and Supports, 98 Smokey Bear Blvd, Concord NH 03301.

Position #19637 | 37.5 hour work week, non‑exempt. Pay: $17.81/hour – $23.39/hour. Trainee status starts at $17.19/hour; trainees must meet minimum qualifications within one year.

Performs diverse duties by processing course applications, student records, and certification documentation, ensuring accuracy and compliance with prerequisites and completion requirements. Maintains and updates databases, issues certificates, and coordinates audits of data entry. Provides administrative and customer service support including office operations, document management, and communication with local fire and EMS leaders and students.

Each additional year of approved formal education may be substituted for one year of required work experience and vice‑versa.

• Equivalent combination of 3 years of education and experience after high school.
• Valid driver’s license.
• Selected candidate will undergo a fingerprint‑based criminal background check and motor vehicle record check.

• None

• Processes all applications for courses, checking them for completeness and prerequisites.
• Reviews, verifies, and processes course completion documentation and student records.
• Retrieves, updates, and maintains documents on program participants in a computerized database.
• Inputs course, student, and EMS provider data into a computerized database; issues certificates.
• Coordinates with support staff to audit data entry of certificates or approvals.
• Performs clerical support such as answering telephone, covering reception, mailings, typing, assisting with scanning projects, creating manuals, filing, etc.
• Maintains and updates the Division’s websites with information such as class advertisements and online registrations.
• Compiles and creates accounts receivable documents that correspond with training programs for accurate billing.

Nick Bibeau, Bureau Chief – Nicholas.

A.Bibeau.gov or .

The State of NH total compensation package features an outstanding set of employee benefits, including:

• HMO or POS Medical and Prescription Drug Benefits (values vary by plan).
• Dental Plan at minimal cost for employees and their families ($500–$1,800 value).
• Flexible Spending healthcare and childcare reimbursement accounts.
• State defined benefit retirement plan and Deferred Compensation 457(b) plan.
• Work/life balance flexible schedules, paid holidays and generous leave plan.
• $50,000 state‑paid life insurance plus additional low‑cost group life insurance.
• Incentive‑based Wellness Program (ability to earn up to $500).

Value of State’s share of Employee’s Retirement: 12.87% of pay.

See details on State‑paid health benefits:
Benefits link.

Job search compensation calculator:
Compensation Calculator.

Benefit brochure:
Benefit Brochure.

State HR website:
State HR.

TDD Access:
Relay NH