Operations Coordinator - Hampshire Food Bank

Description

Join the team fighting hunger in New Hampshire! The New Hampshire Food Bank (NHFB) is seeking an Operations Coordinator to provide critical support to the Operations team, with a primary focus on food procurement, donor cultivation, and coordination of food donations from retail, regional, and national partners.

Working closely with the Director of Operations, Procurement Manager, Warehouse Manager, and Fresh Rescue Team, this role serves as a vital link between the food bank and the food industry, helping ensure a consistent, high-quality supply of nutritious food for communities across the state. While this position includes important administrative and data responsibilities, it is fundamentally a relationship-driven, coordination-focused role supporting food acquisition and inventory strategy.

• Partner with the Procurement Manager and Fresh Rescue Team to manage key aspects of food acquisition.
• Assist in identifying, selecting, bidding, and purchasing food from vendors to meet operational needs while optimizing cost and nutrition.
• Ensure food is procured in compliance with funding stream requirements and program guidelines.
• Utilize the Feeding America Choice System to secure donated product through Feeding America National Organization (FANO).
• Help maintain a balanced inventory of nutritious and in-demand food items.
• Monitor and support efforts to increase distribution of Foods to Encourage (F2E), prioritizing healthier food options.
• Support the development and cultivation of food donors, including grocery, retail, and food industry partners.
• Serve as a liaison to retail food donors, coordinating donation logistics and ensuring all available food categories are captured.
• Participate in donor cultivation activities such as commitment meetings, site visits, presentations, follow-up calls, and reporting.
• Research and track prospective food donors, maintaining organized systems to support outreach and relationship management.
• Prepare and present reports documenting donation activity, trends, and impact for donor partners.
• Generate, process, and track inventory, donation, and distribution data within the inventory management system.
• Maintain accurate records and develop reports, spreadsheets, and summaries to support operational planning and compliance.
• Learn and manage the “blue receipt” process, ensuring reporting is accurate, timely, and supports strong donor relationships.
• Assist with required reporting for Feeding America, USDA, and other agencies as needed.

• Associate’s degree or equivalent experience in Business, Management, Operations, or a related field.
• Minimum of 2 years of experience working with vendors, donors, procurement, logistics, or operational coordination.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook); comfort working with databases and generating reports.
• Inventory management software experience (e.g., Ceres), preferred.
• Strong organizational and time-management skills.
• This position operates in both office and warehouse environments and may require work in cold environments (coolers/freezers) and around moving mechanical equipment.