Entry Level Answering Service Representative; Not Remote

Do you love helping people? Do you enjoy talking and interacting on the phone?

Representatives at Execucom are responsible for providing superior phone-based support for a variety of customers. Our representatives are the first point of contact for customer issues and are responsible for:

• Answering incoming customer phone calls and taking appropriate action for each call. Answering simple questions about clients' businesses, using reference files.
• Inputting data into the company computer platform to keep each customer record updated. Proofreading documents, records, or other files to ensure accuracy.
• Conferring with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
• Other duties as assigned.

Please note that a weekend (Saturday or Sunday) shift is required per week after training.

Training hours for this position are from Monday through Friday, 7 a.m to 3 p.m. for approximately 3 weeks.

Please note this job is not remote and all hours will be performed onsite at our call center in Manchester, NH.