Entry Level Answering Service Representative; Not Remote
Job in
Manchester, Hillsborough County, New Hampshire, 03103, USA
Listed on 2026-03-01
Listing for:
Centralarm Monitoring Inc.
Full Time, Part Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Do you love helping people? Do you enjoy talking and interacting on the phone?
Representatives at Execucom are responsible for providing superior phone-based support for a variety of customers. Our representatives are the first point of contact for customer issues and are responsible for:
- Answering incoming customer phone calls and taking appropriate action for each call. Answering simple questions about clients' businesses, using reference files.
- Inputting data into the company computer platform to keep each customer record updated. Proofreading documents, records, or other files to ensure accuracy.
- Conferring with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Other duties as assigned.
Please note that a weekend (Saturday or Sunday) shift is required per week after training.
Training hours for this position are from Monday through Friday, 7 a.m to 3 p.m. for approximately 3 weeks.
Please note this job is not remote and all hours will be performed onsite at our call center in Manchester, NH.
#J-18808-LjbffrPosition Requirements
Less than 1 Year
work experience
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