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Customer Service Team Leader – Hybrid (Weekend Home
Job in
Manchester, Hillsborough County, New Hampshire, 03103, USA
Listed on 2026-08-22
Listing for:
Zopa
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Zopa is looking for a Customer Service Team Leader based in Manchester. In this role, you will manage and organize a team of agents, ensuring the delivery of high-quality service to customers. You will support your team’s development and work closely with product teams to contribute to business objectives.
Your responsibilities will include overseeing team performance and driving continuous improvement. This role requires working from the office three days a week and you'll need to be flexible with your working hours, including the possibility of weekend shifts.
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