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Hybrid Customer Success Supervisor - SMB & Retention

Job in Manchester, Hillsborough County, New Hampshire, 03103, USA
Listing for: UOH UPS Inc (Ohio)
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Hybrid Customer Success Supervisor - SMB Growth & Retention

UPS seeks a Signature Customer Success Supervisor to manage a high volume of smaller customers, driving satisfaction and retention at scale through dashboards and reporting.

You will excel in guiding customers, identifying patterns, and enabling growth. The role includes 3–4 in-person visits per week in Manchester, NH and Nashua, NH, with local travel required in a territory covering those areas.

The following position is for a Hybrid Customer Success Supervisor - SMB Growth & Retention with UOH UPS Inc (Ohio).

As a Hybrid Customer Success Supervisor - SMB Growth & Retention, you will play an important part at UOH UPS Inc (Ohio) in Manchester, NH, United States.

We invite applications for the Hybrid Customer Success Supervisor - SMB Growth & Retention position located in Manchester, NH, United States.

The following role is for a Hybrid Customer Success Supervisor - SMB Growth & Retention with UOH UPS Inc (Ohio).

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