Student- Esports Arena Technician

Esports Arena Technician

Southern New Hampshire University's traditional campus is currently seeking students to manage and operate the Esports Arena. The Esports Arena Technician is responsible for checking users in to the Arena, troubleshooting issues with the technology in the space, and supporting live events. They will also be responsible for the maintenance and upkeep of the gaming stations in the Arena including downloading and installing patches, drivers.

Essential Duties and Responsibilities:

• Operation of the SNHU Esports Arena.
• Guest check in at gaming stations.
• Preparation for live events.
• Install games, software, drivers, and troubleshoot issues with computers in the Esports Arena.
• Maintain stations in the Esports Arena including resetting area back to normal protocol and sanitizing stations in between users.
• Introducing Students, Faculty, and Staff to the arena and explaining our mission, goal, and program.

Minimum Qualifications:

• Enrollment in an Undergraduate program at SNHU
• Work study part of financial aid package
• Students with work study may be prioritized
• Strong information technology skills including Windows 10, gaming and peripheral software, and user administration software
• Must be reliable and punctual
• Respectfulness and exceptional communication skills
• Experience with technology utilized in esports/gaming
• Customer Service Mindset

Preferred Qualifications:

• Familiarity with collegiate esports
• Knowledge of technology utilized in esports (Discord, Game Platforms, Windows, Peripherals)
• Customer Service Experience

Work Hours:

Flexible shift hours between 8:00am-10:00pm

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated. So if you're wondering whether SNHU is right for you, take the leap and apply. You might be just the person we're looking for.

Compensation

The hourly pay range for this position is $13.00 - $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations.