PM Turndown Attendant

The Equinox Golf Resort & Spa
3567 Main St
Manchester, VT 05254, USA

About Us

The Equinox Golf Resort & Spa is a historic resort destination with deep roots, a strong sense of place, and a reputation for elevated hospitality in one of New England’s most scenic destinations.

Established in 1769 and set against the backdrop of the Green Mountains, the property blends timeless charm with modern amenities, including a championship 18-hole golf course, full-service spa, multiple dining outlets, and extensive meeting and wedding space.

As a four-season destination, The Equinox attracts a diverse mix of leisure, corporate, and event guests year-round, providing team members with dynamic, well-rounded hospitality experience. For candidates who value teamwork, elevated service standards, and professional growth within a destination resort environment, The Equinox also offers the added benefit of working in the vibrant yet close-knit community of Manchester — a town known for its outdoor recreation, scenic beauty, and exceptional quality of life.

• Review administered reports daily, such as in-house rooming list, arrivals and departures. Receive daily room assignments.
• Provide evening turndown service by refreshing guest rooms, turning down beds, dimming lights, and creating a warm, welcoming nighttime ambiance
• Replenish amenities such as towels, water, toiletries, and in-room refreshments
• Remove trash, tidy the room, and ensure all areas meet resort cleanliness and presentation standards
• Deliver special requests promptly (extra linens, pillows, blankets, etc.)
• Leave personalized touches aligned with the resort’s historic charm (e.g., local chocolates, notes, or heritage-inspired details)
• Inspect room functionality (lighting, temperature, fixtures) and report maintenance concerns
• Maintain guest privacy and security while providing discreet, professional service
• At times, replace guest linens as requested
• Replenish guest amenities and mini bar items. Report any mini bar usage to Front Desk.
• Wipe down and sanitize all surfaces appropriately using the assigned chemical agents.
• Take responsibility for final room check, ensuring it is impeccably maintained and ready for guest.
• Greet and be hospitable with guests as interacted with. Handle guest requests with professionalism and courtesy.
• At times, perform laundry services as required.
• Communicate any lost and found items to front desk. Report immediately and turn over for secure proper storage.
• Restock carts and housekeeping closets after use.
• Assist in the cleanliness of all other public spaces and employee areas as assigned.
• Check the condition of all paper products, water bottles, shower items, and glassware in guest rooms for replacement.
• Make and undo cots/air mattresses, place in appropriate storage, deliver to rooms when necessary.
• Return all dishes, glassware and ice buckets to dish station.
• Verify all items in the room are in good working condition.
• Adhere to all key control security procedures.
• Clean and organize the housekeeping area at the end of each shift, respectfully setting up the next shift for success.
• Attend departmental meetings and training sessions as required.
• Assist in training new staff as requested.

We are proud to offer competitive wellness options and perks for both our Part Time and Full Time employees;

• Time off package including state VT Sick time for all employees, as well as a generous PTO plan plus 10 paid Holidays for full-time status employees
• EOS Family Matters Program of 3+ months fully paid parental leave for new parents
• Retirement savings option of 401k with employer match of up to 4% for all employees
• Complementary $25K in Life insurance and $1K/mo. in long-term disability coverage for full-time employees
• Optional additional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
• Company-funded Employee Assistance Program for life challenges and mental health resources
• Additional Health & Wellness benefits including prescription and gym membership discounts
• Competitive wages with ongoing market analysis
• Annual performance evaluations with eligible compensation adjustments
• EOS Employee/Immediate Family Lodging Rates as low as…