Information Systems and User Support Coordinator

Manchester Housing and Redevelopment Authority is hiring an Information Systems and User Support Coordinator
. This person will serve as the primary internal coordinator for MHRA’s information technology operations and user support functions, providing first‑level technical support to employees, coordinating services with external IT providers, managing technology assets and software licensing, and supporting agency technology initiatives.

• Two‑year degree in Information Technology, Computer Science, or related field.
• One to three years’ experience with IT support, help desk, or related technical role.
• Proficient software skills with ability to navigate operating systems and adapt to window‑based systems. Knowledge in hardware, networking, and cybersecurity.
• Time management skills with the ability to multi‑task and problem‑solve while maintaining strong attention to detail.
• Strong customer service skills, including the ability to educate or explain technical concepts to non‑technical users. Strong people and troubleshooting skills.
• Ability to properly handle sensitive, confidential information.
• Excellent written and oral communication skills.
• Valid driver’s license and proof of personal automobile insurance.

This is a full‑time, 35‑hour work week, position.

Interested applicants should submit a resume and an application to Human Resources, Manchester Housing and Redevelopment Authority, 198 Hanover Street, Manchester, NH 03104‑6125.

Manchester Housing & Redevelopment Authority is an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

MHRA is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call Human Resources at 603‑624‑2100.

198 Hanover Street, Manchester, New Hampshire 03104‑6125

603‑624‑2100 FAX 603‑624‑2103 TDD 1‑800‑545‑1833, ext. 590

MHRA complies with the Fair Housing Act and provides accommodations to persons with disabilities. For language assistance, please contact us for an explanation or more information.