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Global Service Desk Manager — ITIL & Incident Leadership
Job in
Manchester, Hillsborough County, New Hampshire, 03103, USA
Listed on 2026-07-07
Listing for:
Vix Technology
Full Time
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, IT Project Manager
Job Description & How to Apply Below
Vix Technology in Manchester, NH, is looking for a proactive Service Desk Manager to lead their UK and US teams. You will manage incident governance and ensure effective resolution of major incidents while enhancing service desk maturity through innovative practices.
The ideal candidate brings at least 3 years of experience in a global service desk environment, demonstrating leadership and expertise in ITIL methodologies. A supportive company culture coupled with a strong focus on development awaits you.
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