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Incident Response & IT Operations Analyst

Job in Manchester, Hillsborough County, New Hampshire, 03103, USA
Listing for: MAXIMUS
Full Time position
Listed on 2026-07-10
Job specializations:
  • IT/Tech
    IT Support
Salary/Wage Range or Industry Benchmark: 40000 - 65000 USD Yearly USD 40000.00 65000.00 YEAR
Job Description & How to Apply Below
Position: 24/7 Incident Response & IT Operations Analyst

Maximus is seeking an experienced IT Operations/Incident Response professional to monitor enterprise systems, detect and respond to real-time incidents, and support incident classification and escalation.

You will maintain incident records in ITSM tools such as Service Now, communicate updates to stakeholders, and participate in 24/7 shift-based operations while helping identify trends and drive process improvements.

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