Onboarding & Pre-Sales Engineer | Telematics

Would you like to join one of the fastest growing, multi-national Internet of Things (IoT) companies in the world?

Good, we're building something big in the UK&I - and we're looking for a technically driven Onboarding & Pre-Sales Engineer to help deliver world-class telematics solutions for customers across the UK & Ireland.

Teltonika is a global leader in Internet of Things (IoT), with over 25 years of innovation, operations in 27+ countries, and more than 2,500 employees worldwide.

Following the launch of our UK operation in 2024, we're continuing to invest heavily in our Telematics business. This newly created role will play a key part in supporting our continued growth, working closely with customers, partners and our commercial team to deliver outstanding technical solutions from pre-sales through to deployment and long-term support.

Location: Salford, Greater Manchester, UK Head Office, Suite G 2.1, Building 8, Exchange Quay, M5 3EJ

In this role, you will:

• Lead the technical onboarding of new customers from initial setup through to successful go-live.
• Deliver customer training on Teltonika hardware, software platforms and reporting tools.
• Produceclearonboardingdocumentation,user guides,andconfigurationsummariestailoredtotheclient.
• Act as the primary technical point of contact throughout the onboarding process.
• Design and recommend telematics solutions that meet customer operational and commercial requirements.
• Support Business Development Managers throughout the sales process by providing technical expertise, solution demonstrations and proof-of-concept activities.
• Install, configure and commission Teltonika telematics devices across a range of vehicle types and customer environments.
• Carry out site surveys, hardware testing and quality assurance activities to ensure successful deployments.
• Manageandmaintainastockoffieldequipment,tools,andspareunitsacross
  
  Teltonikaproductranges.
• Provide remote technical support, troubleshooting hardware, connectivity and software issues.
• Assist customers with integrating Teltonika solutions into third-party platforms and fleet management systems.
• Work closely with internal technical teams to test new configurations, improve customer solutions and share technical knowledge.
• Maintain accurate technical documentation, installation records and support logs.
• Represent Teltonika professionally during customer visits, technical meetings and project delivery.

What we expect of you:

• Proven experience in a customer-facing technical support, field engineering,installation and pre-sales engineering role.
• Strong experience in solution design, with a proven track recordofprovidingtechnical solution advice within a sales or pre-sales team.
• Strong hands‑on experience installing and configuring hardware, including low-voltage vehicle wiring.
• Experience working with telematics, GPS trackingsystemsor similar vehicle technology.
• Excellent communication skills with the ability to explain technical concepts to both technical and non‑technical stakeholders.
• Experience diagnosing and resolving technical issues independently both remotely and on‑site.
• Comfortable travelling to customer sites throughout the UK&I.
• Full UK Driving Licence.

Experience in one or more of the following would be advantageous:

• Telematics & GPS Tracking
• Fleet Management Solutions
• IoT (Internet of Things)
• Vehicle Electronics
• CAN Bus, OBDII, RS232 or RS485
• API Integrations
• Industrial Networking
• LTE / 4G / 5G Connectivity
• VPN, VLAN and Firewall Configuration
• Teltonika Telematics Products (FMB, FMC, TAT Series)
• Teltonika Networks Products (RUT, RUTX, TRB Series)
• Teltonika RMS (Remote Management System)
• CCNA, HNC/HND, City & Guilds or equivalent technical qualification

What we offer:

• Competitive basic salary with access to our commission structure.
• Flexible working around core hours.
• Hybrid working.
• Opportunity to work with one of the world's fastest-growing IoT manufacturers.
• Exposure to cutting‑edge telematics and IoT technologies.
• Genuine career progression within a rapidly expanding global organisation.
• Professional development through structured career pathways.

Benefits:

• Free on-site parking.
• 2-minute walk from Exchange Quay tram stop.
• Free on-site…