Project Manager - Scrum Master

Job Description

Voted Forbes list of America’s Best In-State Credit Unions 7 years in a row!

At Lighthouse Credit Union, we believe all individuals, regardless of position level, are considered leaders. By providing a framework that balances clarity with adaptability, our Leadership Competencies aim to foster a culture of continuous growth and agile leadership. Lighthouse Credit Union is committed to embracing change, nurturing leadership talent, and ensuring our performance management practices are aligned with our vision of fostering a resilient and forward-thinking organization.

As such, we all hold ourselves accountable to the following:

Demonstrates Interpersonal Awareness & Skills

• Conveys information clearly.
• Actively listens.
• Establishes and maintains constructive working relationships.
• Works cooperatively with others to achieve shared goals.

Embraces Change & Learning

• Actively seeks learning opportunities for continuous self-improvement.
• Champions, facilitates, encourages, and supports change.
• Drives innovative initiatives.
• Advocates for best practices.

Utilizes Critical & Creative Thinking

• Finds creative solutions to challenges.
• Questions existing methods to suggest improvements.
• Understands and contributes to business strategy.
• Thinks ahead and plans for future success.

Takes Personal Ownership

• Sets, understands, and strives to achieve personal and professional goals.
• Actively works with others to achieve goals and resolve conflicts.
• Takes personal responsibility for your actions and decisions.
• Seeks personal and professional growth opportunities.

Using independent judgment and minimal supervision, the Scrum Master is responsible for supporting one of Lighthouse's Agile teams in delivering ongoing and incremental value in our products. The Scrum Master will, in conjunction with their team's Product Owner, guide the team to remain focused on delivering prioritized work aligned to organizational goals and objectives. In addition, this role will help teams adopt the processes, procedures, culture, and behavior needed for successful Agile delivery, partnering with their Product Owner to foster a team culture of transparency, inspection, and adaption.

This position is also responsible for effectively coaching team members where low-level coaching is required.

• Actively coaches and educates on Agile methodologies and practices to build high performing agile development teams.
• Ensures team actions are aligned with the product team goals/vision.
• Demonstrates servant leadership, facilitating scrum process and ceremonies.
• Leverages strong problem-solving, organizational and analytical skills to coach and mentor team members across various roles within a Scrum team.
• Helps to identify trade-offs between short- and long-term benefits to drive shared vision between the team.
• Acts as a shield from external distractions protecting the team from interference and removing obstacles so that the team can deliver the sprint goal.
• Effectively communicates with all team members, ensuring information is shared clearly, promptly, and unambiguously.
• Promotes transparency within the team and across the organization, building trust between the team and stakeholders.
• Fosters an open, professional collaborative team environment facilitating healthy team dynamics.
• Fosters a culture of continuous learning and improvement, helping the team regularly inspect, adapt, and enhance their practices.
• Ensures Scrum practices are effectively used and improved within and across teams.

• Experienced with Scrum framework.
• Experience making teams accountable and motivated to strive for continuous improvement.
• Team Leadership – Experienced in assessing how the team is doing and drive necessary actions to improve.
• Believes in a non-hierarchical culture of collaboration, transparency and trust across the team.
• Skilled in building relationships and navigating through organizations.
• Passion for driving teams towards high performance with a deep pride in quality craftsmanship that delights users.
• Excellent organizational and analytical skills. A problem solver who…