Student - Esports Operations Team Manager

Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us - and helped us grow a team that now serves over 180,000 learners worldwide. Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university.

And today, we're ready to expand our reach. All we need is you.

The opportunity Southern New Hampshire University is seeking a student employee to fill the role of Esports Operations Team Manager. This position will act as the student leader for the SNHU Esports operations team. It will be responsible for all scheduling and planning for the Esports Arena.

• Lead the SNHU Esports Operations Team.
• Coordinate and lead weekly team operations meetings.
• Maintain and communicate schedule for the esports arena including weekend events.
• Develop, plan, and implement a technology maintenance strategy.
• Coordinate weekly PC update schedule.
• Formalize team operating guidelines, technical documents, and troubleshooting documents.
• Introduce Students, Faculty, and Staff to the arena and explain our mission, goal, and program.

• Enrollment in an Undergraduate program at SNHU
• Strong information technology skills including Windows 11, gaming and peripheral software and hardware, and user administration software
• Proficiency with all technology involved in the esports arena
• Strong leadership skills
• Work-study may be preffere
• Must be reliable and punctual
• Respectfulness and exceptional communication skills
• Customer Service Mindset

• Familiarity with collegiate esports
• Knowledge of technology utilized in esports broadcasting (Discord, Game Platforms, Windows, Peripherals, Vmix, OBS)
• Customer Service Experience

We believe real innovation comes from inclusion - where different experiences, perspectives and talents are celebrated.

Compensation The hourly pay range for this position is $13.00 - $15.00. Actual offer will be based on skills, qualifications, experience and internal equity, in addition to relevant business considerations.