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Senior ITSM Operations Analyst — Incident Commander
Job in
Manchester, Hillsborough County, New Hampshire, 03103, USA
Listed on 2026-08-11
Listing for:
85 SolutionHealth
Full Time
position Listed on 2026-08-11
Job specializations:
-
IT/Tech
Systems Analyst, IT Consultant, IT Support
Job Description & How to Apply Below
Solution Health is seeking a Senior ITSM Operations Analyst to design, lead, and reinforce IT service management processes, with emphasis on Incident Management, Major Incident Response, Problem Management, and Change Enablement.
You will act as Incident Commander during service disruptions, coordinate cross-functional response efforts, document timelines, and drive RCA/post-incident actions to minimize impact and improve service availability.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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