Commercial Lines Account Manager; Hybrid

Job Overview

Salary: $80,000 - $110,000 per year. This Commercial Lines Account Manager will manage and service a portfolio of commercial insurance accounts, acting as a key liaison between clients, producers, carriers, and internal teams.

• Manage day-to-day servicing of a commercial lines book of business
• Coordinate and support renewal process: gather exposure data, prepare submissions, review proposals, and issue binders
• Handle policy changes, endorsements, audits, certificates of insurance, cancellations, and billing inquiries
• Serve as primary point of contact for producers and clients, providing timely and professional service
• Work closely with producers on account strategy, retention efforts, and coverage analysis
• Communicate with carriers to negotiate terms, resolve issues, and ensure accurate policy issuance
• Review policies for accuracy and compliance with client needs and carrier requirements
• Maintain accurate and up-to-date documentation within agency management systems
• Ensure adherence to internal procedures, carrier guidelines, and regulatory requirements

• 3+ years Commercial Lines Account Management experience in an agency or brokerage environment
• Strong technical knowledge of commercial insurance coverages and policy forms
• Ability to manage multiple accounts, deadlines, and priorities independently
• Excellent written and verbal communication skills
• Detail‑oriented with strong organizational and problem‑solving abilities
• Active Property & Casualty insurance license (or ability to obtain)
• Experience with agency management systems and carrier portals

• Experience servicing middle‑market or specialty commercial accounts
• Familiarity with a variety of industries and coverage types
• Prior experience working closely with producers in a team‑based service model

• Exposure to complex, middle‑market and specialty commercial accounts
• Collaborative, producer‑aligned service environment
• Autonomy and trust for experienced professionals
• Career growth opportunities within a rapidly expanding national brokerage
• Competitive compensation and comprehensive benefits
• Supportive culture focused on accountability, teamwork, and client success

This role is ideal for a Commercial Lines Account Manager who enjoys taking ownership of their book, values collaboration, and wants to grow within a forward‑thinking brokerage actively investing in people and future.

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