Device Coordinator

DEKA Research & Development is searching for a Device Coordinator to join our growing team. This role will be directly supporting the Lead Test Technician in maintaining the use of test equipment, test devices, and support provisions required to conduct formal verification testing.

• Manages large quantity of test devices (phones, tablets, watches, pumps, etc.) and support provisions (CGM, infusion sets, extension sets, etc.) using an asset tracking system
• Device enrollment, configuration, and OS/software version management of test devices
• Data hygiene responsibilities including wiping and resetting devices between test cycles
• Proactively pursues resolution of observations to maintain fleet of test assets
• Provides training, supervision, and mentorship of other team members (i.e., other test technicians) in the use of test equipment and devices
• Maintains fixtures and lab equipment; ensures communication of issues with the Lead Test Technician or Test Manager(s), as required
• Supports recurring maintenance and audit activities as required
• Supports with maintaining appropriate lab cleaning and maintenance supplies
• Ensures safe test case execution and lab safety procedures are followed by all team members

• Generation of anomaly reports during equipment configuration process
• Authority to remove devices from service that fail to meet configuration standards
• Coordination with IT or engineering for network or connectivity-related issues
• Track and order supplies, as well as make stock room requests

• Knowledge of the quality system (SOPs, calibration program, etc.) & lab safety requirements
• Understands product and patient use case, and can impart this knowledge to employees
• Understands proper use of measurement equipment / fixtures and how they can influence results
• Basic computer skills and training in device programming utilized for testing
• Well organized; proactively oversees device management and storage

One hour from the beach, Boston, and the mountains, the historic Amoskeag Millyard once housed the largest textile mills in the world. It is now home to DEKA Research & Development, where we are taking the same innovation and cutting‑edge technology into the modern age.

Behind DEKA's brick walls sits a team of professionals who strive to make a difference every day through thoughtful engineering, design, and manufacturing. Here at DEKA, some of the most innovative and life‑changing products of our time are created, and new ideas are always welcome and explored.