Retail Store Manager Ii
Listed on 2026-03-12
-
Retail
Retail & Store Manager -
Management
Retail & Store Manager
State of New Hampshire Job Posting
New Hampshire Liquor & Wine Outlets
Hampton-S, NH
Retail Store Manager II
Position #14206
$19.96/hour - $26.41/hour
To supervise and participate in the daily working operations of a New Hampshire Retail Outlet Store, to ensure exceptional customer service satisfaction, maximize profits, and implement and follow all New Hampshire Liquor Commission rules and policies.
Your Experience CountsEach additional year of approved formal education may be substituted for one year of required work experience and/or each additional year of approved work experience may be substituted for one year of required formal education.
Minimum QualificationsEducation/
Experience:
Equivalent combination of 2.5 years of education and experience after completion of high school. Must include at least 1 year in a supervisory position in a retail environment involving cash‑handling.
Valid driver’s license
Other Requirements- Must be able to continuously lift material up to 25 pounds, with frequent lifting of cases of alcohol weighing up to 60 pounds.
- Must be able to work a schedule that includes day, evening, and weekend hours.
None
After-Hire RequirementsNone
Career Advancement Opportunities- In‑Band Advancement Available:
No - Broad Group Level Advancement Available:
No
The supplemental job description lists the essential functions of the position and is not intended to include every job duty and responsibility specific to the position. An employee may be required to perform other related duties not listed on the supplemental job description provided that such duties are characteristic of that job title.
Responsibilities- Provides exceptional customer service by building a loyal customer base. Strives for excellence when assisting customers to enhance customer relations and the NH Liquor Commission’s and the State of New Hampshire’s reputation.
- Acts as a store manager in a moderate‑volume retail environment or as an occasional manager in a large‑volume retail environment.
- Supervises staff up to the Retail Store Manager I level, schedules assignments of full and part‑time employees, reviews work of store personnel for accuracy, evaluates store personnel performance, and provides ongoing training concerning routine operations and work procedures to retail store employees.
- Monitors the movement of store inventory and periodically counts product to verify accuracy.
- Processes customer sales, verifies register sales, and makes bank deposits.
- Prepares and transmits regular and special reports covering sales, stock, deposits and other activities.
- Monitors and maintains customer relations by providing product knowledge, excellent customer service, clean stores, and adequate stock.
- Assumes responsibility for merchandising the retail sales area to follow NH State Liquor Commission guidelines, including making determinations on special merchandise displays, keeping in mind customer preference and demand.
- Assumes the responsibilities of subordinate employees when necessary.
- On occasion is assigned to work in other stores requiring travel to store locations.
Applicants are subject to a criminal background check and reference check.
For further information please contact: HR.GOV
Total Compensation InformationThe State of NH total compensation package features an outstanding set of employee benefits, including:
- HMO or POS Medical and Prescription Drug Benefits. The actual value of State‑paid health benefits and the amount of employee health benefit contributions may vary depending on the type of plan selected and the bargaining unit with which a position is associated.
- Dental Plan at minimal cost for employees and their families (value $500‑$1,800).
- Flexible Spending healthcare and childcare reimbursement accounts.
- State‑defined benefit retirement plan and Deferred Compensation 457(b) plan.
- Work/life balance flexible schedules, paid holidays and generous leave plan.
- $50,000 state‑paid life insurance plus additional low‑cost group life insurance.
- Incentive‑based Wellness Program (ability to earn up to $500).
See this link for details on State‑paid health benefits: https://(Use the "Apply for this Job" box below)..aspx
Total Compensation Statement Worksheet: https:///compensation‑calculator.aspx
Want the specifics? Explore the Benefits of State Employment on our website: https:///
https://.aspx
Equal OpportunityEOE
TDD AccessRelay NH 1‑800‑735‑2964
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