Health Club General Sales Manager

We are looking for a Health Club Sales Manager to create exceptional experiences for our members and staff. You will be responsible for assisting with day‑to‑day operations of the business, managing memberships, services and promotions, facilities, and personnel to achieve and exceed our revenue and membership sales goals.

You must have a passion for health, fitness, and love to succeed through others. The candidate that we are seeking must be a process‑oriented leader who gets excited about helping our members live a healthy lifestyle and meet their personal goals.

• Lead the team with personal lead generation, appointment setting and personal sales
• Teach and train sales team members to be successful in prospecting and sales efforts
• Help maintain gym operational budget
• Assist with membership sales and promotions
• Build long‑term member and vendor relationships
• Provide a high‑level of customer service to all members and effectively resolve issues
• Ensure gym systems and processes are followed
• Assist in the hiring, training, and scheduling of all sales team
• Enforce facility rules and regulations, ensuring facility is clean and safe

• Ensure your team is at prescribed functional staffing levels and that all team members are executing the full The Edge sales play which ensures success.
• Recruits, interviews, and works with the General Manager to hire new Membership Advisors into the club in partnership with Talent Acquisition team
• Ensure proper scheduling of membership advisor staff for coverage and maximum production.
• Dedicates the needed time to coach, train and develop each staff member’s sales and customer service skills through practice and real play.
• Proactively identify and manage staff performance concerns and gaps on a continuous basis.
• Creates a positive and healthy workplace that fosters collaboration and constant, continual improvement.
• Ensure new members are connected to fitness services and set up for success
• Bring the company’s mission statement “Member Obsessed Fitness Professionals” to life through member, guest, and prospect interactions
• Helps manage their team to achieve and exceed its monthly memberships goals.
• Monitors the KPI’s to ensure that each of your Membership Advisors achieves or exceeds our membership sales goals and objectives.
• Educates team members for full understanding of daily deliverables and monthly goals.
• Ensure that the required sales activities are being met daily and provide action plans to close any gaps. This includes self‑generated leads and memberships.

• Ensure that the Membership Advisors are building excitement around the tour, creating a great first impression of the club, build value on the initial training appointment, growing the guest list at expected levels, presents memberships properly & never lets an opportunity pass by.
• Coaches, teaches, and trains the advisors to develop and improve their sales and customer service skills.
• Continual training around key sales techniques (real playing TI’s, club tours & membership presentation).

• Meets with the management team daily to strategize and plan on how to achieve sales and other related budgets and expectations.
• Participates in daily and weekly staff meetings to assess performance, create a winning plan, while reinforcing team building, and how KPI’s impact their performance
• Corresponds daily with the department heads about the state of the state, communicating any needs or concerns.
• Attend and actively participate in weekly sales meetings with Regional General Manager.
• Conducts performance reviews of their employees with other club managers and national sales leadership

• Previous sales experience preferred with a proven track…