Senior Account Manager - Industrial Water Treatment

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Lead Account Manager, Chemical Solutions and Monitoring (CSM) division – responsible for driving innovation, sustainability, and team excellence across a range of water treatment applications.

We’re seeking a seasoned Lead Account Manager in CSM to work closely with customers across diverse industries while providing leadership and mentorship to junior team members.

• Technical Innovation: Analyze, build, and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem Applications, guiding junior team members in technical excellence.
• Strategic Communication: Conduct sample testing and deliver Technical Service Reports that analyze customer data, interpret results, and recommend improvement initiatives.
• Value Creation: Execute the Account Management Excellence Program including Service Plans, Value Generation Plans, and Business Reviews to demonstrate measurable customer value.
• Leadership & Mentorship: Lead by example and provide active mentorship to Account Representatives and Account Managers, sharing expertise and best practices.
• Team Development: Guide junior team members through dotted‑line reporting relationships, fostering their professional growth and commercial skills.
• Revenue Excellence: Consistently achieve and exceed annual revenue targets while managing margin reviews, price escalations, and complex commercial negotiations.
• Strategic Selling: Follow and teach strategic selling processes, advanced prospecting techniques, and sophisticated negotiation strategies.
• Business Development: Maintain a robust sales funnel and secure new, recurring, profitable business opportunities for consistent year‑over‑year growth.
• Sustainability Leadership: Plan and communicate Veolia’s Value Generation Plans through projects that drive water and energy sustainability and improve asset protection.
• Safety Excellence: Work safely at all times, following all EHS policies and procedures while promoting a safety culture within the team.

• Education: Bachelor’s Degree in Biology, Chemistry, Environmental Science, or Engineering/Technologist (Chemical, Industrial, or Mechanical); alternatively 20+ years of direct experience in the water treatment industry. High school education is required.
• Experience: 15+ years within the water treatment industry.
• Sales Track Record: Proven history of consistently achieving and exceeding sales targets.
• Strategic Selling: Demonstrated experience in strategic selling, prospecting, and negotiation.
• Technical Solution Development: Experience with consultative selling and developing technical solutions.
• Leadership: Prior leadership or mentorship experience preferred.
• Transportation: Full valid driver’s license and willingness to travel.

• Technical curiosity and superior problem‑solving skills.
• Sample analysis and testing with mechanical and electrical aptitude for small‑scale equipment.
• Strong leadership and mentorship capabilities.
• Exceptional interpersonal and communication abilities.
• Customer‑focused mindset with active listening skills.
• Excellent time management in fast‑paced environments.
• Ability to lead by example and inspire junior team members.
• Comfortable working in industrial environments.
• Commitment to continuous learning and professional development.
• Strategic thinking and business acumen.
• Physical capability to lift and carry up to 50 pounds as needed.

• Build and maintain strong customer relationships that drive significant account growth.
• Develop innovative solutions that deliver measurable value to customers.
• Consistently exceed individual revenue goals while contributing to overall team success.
• Successfully mentor and develop junior team members’ commercial skills.
• Present technical solutions and…