Retail Pharmacy Account Manager

Retail Pharmacy Account Manager (RPAM)
Responsibilities

• Develop durable business and deepen collaboration with Retail Pharmacy field leaders to grow appropriate use of Pfizer Primary Care Retail Pharmacy products.
• Identify shared objectives, align resources, and deploy solutions to achieve targeted national, regional, and district goals.
• Initiate and cultivate relationships with key retail pharmacy field leaders (e.g., divisional VPs, regional/district leaders, clinical directors, field trainers, field operations).
• Create mutually beneficial business opportunities; develop stakeholder-driven plans of action.
• Tailor account management approaches to each account; prioritize opportunities/projects to maximize impact.
• Train and compliantly share externally-facing performance data with approved field leaders; use PHDT to identify immunization opportunities.
• Conduct account planning and manage projects (e.g., Valkre); implement and measure impact of customer-aligned projects and education.
• Progress Operationalization across Communication, Education, Patient Identification, Execution, and Stocking.
• Generate sustained immunization initiatives by aligning RC-approved resources; support pull-through via workflow engagement tools.
• Analyze market trends/competition and apply insights to account interactions.
• Execute marketing programs using RC-approved materials.
• Collaborate cross-functionally (TAD, Sales, Marketing/CCG, Medical, Legal/Compliance) and share/scaling best practices.

• Bachelor’s degree.
• 5+ years pharmaceutical or retail-related experience (sales and marketing).
• Valid US driver’s license; ability to travel up to 50% (domestic, overnight as needed).
• Demonstrated achievement of product performance objectives.
• Experience leading through influence in matrix environments and engaging executive-level decision makers in large accounts.
• Strategic thinking; develop/write/communicate/monitor stakeholder business plans.
• Strong project/program management skills.
• Excellent communication skills to explain public health argument/clinical value proposition.
• Individual contributor accountable for matrix leadership within local geography; live within approved geography/commutable distance.

• Advanced degree.
• Prior account management experience in retail pharmacy or large organized customers.

• Base salary range: $162,900–$271,500; bonus target 20% of base; 401(k) with match and additional retirement contribution; paid time off; medical/prescription/dental/vision and caregiver/parental/medical leave.