Administrative Assistant

Benefits

• Competitive salary
• Paid time off
• Training & development

We are a growing water and fire restoration company serving homeowners during some of the most stressful times in their lives. When someone calls us, it’s often after a flood, fire, or major property damage. This role is not just about answering phones — it’s about bringing calm, organization, and reliability to chaotic situations.

We are looking for someone who values integrity, accountability, and doing the right thing even when no one is watching.

• Answer incoming calls with professionalism and empathy
• Schedule crews and coordinate job logistics
• Enter and maintain accurate job documentation
• Communicate clearly with homeowners, insurance adjusters, and field staff
• Track job progress and ensure required paperwork is completed
• Maintain organized records and digital files
• Support leadership with administrative and operational tasks

• Calm under pressure
• Highly organized and detail-oriented
• Strong communicator (written and verbal)
• Comfortable holding others accountable to deadlines
• Professional in appearance and demeanor
• Able to handle sensitive customer situations with maturity
• Takes ownership instead of making excuses

• Integrity — we work inside people’s homes
• Reliability — our team depends on you
• Accuracy — documentation matters
• Discretion — customer trust is everything
• Team mindset — we win together

• 1+ years administrative or office experience preferred
• Strong computer skills (Microsoft Office, scheduling software, or similar systems)
• Ability to multitask in a fast-paced environment
• Clean background and professional references

• Stable, full-time employment
• Supportive leadership
• Opportunity for growth
• Meaningful work that helps people in difficult moments

If you’re looking for a position where character matters as much as skill — and you want to be part of a team that takes pride in doing things the right way — we’d love to hear from you.