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Receptionist, Hospitality ​/ Hotel ​/ Catering

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Dalata Hotel Group
Full Time position
Listed on 2026-01-04
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hospitality & Tourism
Job Description & How to Apply Below

Receptionist – Dalata Hotel Group

We are looking for a friendly and organized Receptionist to join our team in Dalata Hotel Group’s hotels. If you are passionate about delivering outstanding guest service and thrive in a fast-paced hospitality environment, we’d love to hear from you.

Benefits
  • Free employee meals while on duty
  • 50% off food & beverage in all properties
  • Employee rate on rooms (€,/£60) across all Dalata-owned hotels
  • 30% off Friends & Family rate
  • Additional annual leave – 1 extra day for each year worked (up to 5 days)
  • Employee Assistance Programme
  • Cycle to Work Scheme / Transport schemes
  • Pension access – ask your HR Manager for details
  • Career development through our Dalata Academy
  • Staff appreciation initiatives, team‑building activities and regular charity events
Job Responsibilities
  • Greet and welcome guests as they arrive at the hotel
  • Register guests and process their payments
  • Respond to guest inquiries about in‑house facilities and local tourist information
  • Ensure the security of room keys
  • Update all guest information in the computer system
  • Take and confirm reservations for guests
Qualifications & Requirements
  • Excellent customer service skills
  • Ability to work independently and take initiative
  • Outstanding communication skills
  • Capability to remain calm and perform well under pressure
  • Experience in a 3‑ or 4‑star hotel is desired but not essential

Dalata Hotel Group Plc is an inclusive employer. We actively encourage people from all backgrounds and abilities to apply. If you require any accommodations during the application process, please let us know.

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