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Member Experience Manager – Luxury Wellness Club

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Society
Full Time position
Listed on 2026-02-28
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner
  • Customer Service/HelpDesk
    Event Manager / Planner
Job Description & How to Apply Below
A lifestyle destination brand in Manchester seeks a Member Experience Manager to provide exceptional member engagement and hospitality-led service across all touchpoints. The role involves building relationships with members, handling feedback and complaints, and coaching teams to ensure high service standards. The ideal candidate has strong experience in hospitality or guest relations, excellent communication skills, and a proactive approach to member satisfaction.
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