Hotel Receptionist

Job Description

Hotel Football, part of the Tribute Portfolio by Marriott, is seeking a passionate and dedicated Receptionist to join our Front of House squad. As a Receptionist, you will provide the first warm and inviting welcome to guests, ensuring every stay is a winning experience. You will collaborate with colleagues to maintain smooth operations and deliver top‑class customer service.

In return for your dedication and hard work, we offer a competitive salary, ongoing training opportunities, and a supportive team environment.

• Be the hotel’s ultimate ambassador and represent our brand with flair and charm.
• Maintain a professional and polished look by following the grooming policy.
• Ensure hotel safety by complying with Security and Health & Safety policies.
• Pay attention to detail, maintain high quality standards.
• Embrace training and coaching, stay organized, and multitask efficiently.
• Work well under supervision, be a polite and helpful team player, and welcome feedback.
• Be a communication superstar with a friendly and enthusiastic attitude, ready to learn and grow.
• Have strong spoken and written English to interact with diverse clientele.
• Use guest feedback to continually improve experiences.
• Seek opportunities to expand knowledge, collaborate with leaders, and create best practices.

• Free Meals on Duty: Fuel your success with free meals during your work hours.
• On‑site Sports Facilities: Including gym and football pitch access free for team members.
• Gym Membership Discounts: Unlock exclusive savings to enhance fitness journey.
• Food & Beverage Discounts: Enjoy discounts at restaurants and bars.
• Employee Discount Rates: Access unbeatable travel discounts at our hotels.
• Explore by Marriott Bonvoy: Benefit from team member travel rates worldwide, plus discounts on food, beverage, spa and retail.
• Refer a Friend Scheme: Earn bonuses for every new recruit.
• Long Service
  
  Incentives:
  
  Honor commitment with rewards and recognition.
• Employee Assistance Programme: Support and guidance when life throws a curveball.