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Front Office Supervisor

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Dalata Hotel Group plc
Full Time position
Listed on 2026-07-10
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 26000 - 32000 GBP Yearly GBP 26000.00 32000.00 YEAR
Job Description & How to Apply Below

Front Office Supervisor
- Full Time
- Maldron City Center

Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you along the way.

We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!

What You Will Do
  • Ensure that all guests receive a genuine, warm, friendly, and courteous welcome upon their arrival and throughout their stay from all department personnel.
  • Assist in achieving goals related to mystery audits, customer comment indexes, quality evaluations, and hotel standards.
  • Help in efficiently and effectively managing front office departmental operations.
  • Collaborate with the management team to maintain high morale among staff at all times.
What You Will Need
  • 1 year of experience in a similar role.
  • Excellent organizational skills with the ability to oversee and delegate tasks to others.
  • A warm, friendly, and approachable personality when interacting with both staff and guests.
  • The ability to work independently as well as part of a team.
  • Experience with a 3/4 star hotel is desired but not essential
Benefits
  • Free employee meals on duty
  • 50% Off F&B in all properties
  • €/£60 employee rate on rooms for all Dalata owned hotels
  • 30% off the Friends & Family rate
  • Extra AL day for every year worked (5 extra days to a maximum of 5 days)
  • Employee Assistance Programme.
  • Cycle to Work Scheme/Transport Schemes
  • Pension access (Ask your HR Manager for local pension information)
  • Development Opportunities through our Dalata Academy- support your career journey
  • Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.

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