Spa Cleaning Attendant

Contract:

Permanent
Salary: £12.71 per hour plus generous service charge and great benefits

About Us: The Ickworth, part of Luxury Family Hotels, is entering an exciting new chapter following its refurbishment. Join us as a Spa Cleaning Attendant and play your part in shaping the future of this much-loved Suffolk retreat.

Role overview:

As a Spa Attendant, you'll play a crucial role in ensuring our spa facilities are pristine, organised, and welcoming. Your attention to detail and commitment to cleanliness will contribute to our guests' overall relaxation experience.

This is a permanent position at 10 hours per week (working 7-9pm, 5 days a week with availability to cover weekends).

Responsibilities:

• Maintain cleanliness of the pool, changing rooms, treatment rooms and relaxation lounge; refill amenities such as towels, robes, slippers, shampoo, soap, and lotion and conduct regular inspections to keep the spa spotless.
• Monitor and replenish supplies in spa areas, such as towels and toiletries.
• Work closely with other staff members to maintain a seamless spa experience and communicate any maintenance or cleanliness issues promptly.
• Support massage therapists during treatments (e.g., preparing rooms, restocking supplies).

To be successful in this role we are looking for someone who has:

• Attention to detail:
  Notice the smallest speck of dust and maintain a pristine environment. A housekeeping or cleaning background would be ideal.
• Customer service skills:
  Friendly, approachable, and eager to make guests feel comfortable.
• Organisational skills:
  Keep things orderly and efficient.
• Flexibility:
  Willing to adapt to changing needs and work collaboratively.
• Physical stamina:
  Standing, walking, and lifting as required.

Why work with us?

• Training and development is central to life at LFH, supported by the Institute of Hospitality certification and partnerships with hospitality apprenticeship providers.
• An extra day’s holiday for your birthday.
• Early Pay – access some of your monthly salary a little early.
• Cycle to work scheme.
• Help@Hand – online health and wellbeing service with same day remote GP appointments, mental health support, and physiotherapy at no cost.
• Life assurance benefit for peace of mind for your loved ones.
• Enhanced maternity and paternity packages.
• Paid day off for any volunteering or fundraising you would like to get involved in once a year.
• The LFH Benefit Hub – an employee discount platform for favourite high street and online retailers.
• 50% off food and beverage and the spa across Luxury Family Hotels.
• Discounted hotel stays for you, friends, and family.

Please ensure you check the hotel location as some of our hotels are hidden away and you will have to use your own transport to locate us!

Who are LFH?

The Ickworth is entering a remarkable new era following an exciting refurbishment, thoughtfully designed to celebrate both its heritage and its future. Set within the breathtaking Suffolk countryside, this iconic hotel, surrounded by sweeping parkland and rich history, has been carefully refreshed to create even more memorable experiences for modern family escapes.

As a proud member of the Luxury Family Hotels collection, The Ickworth is dedicated to creating meaningful moments for every generation, combining warm hospitality, thoughtful touches, and spaces where families can truly reconnect and unwind.

Here at LFH we are an equal opportunities employer and strive to create a diverse and accessible workplace for all. We believe in a culture and inclusive team member experience that values people from all backgrounds, race and religions. We respect, value and embrace diversity and ensure everyone is recognised and respected, we celebrate our differences.