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Guest Experience Lead | Duty Manager

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Dalata Hotel Group
Full Time position
Listed on 2026-07-13
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Guest Services
Salary/Wage Range or Industry Benchmark: 26000 - 32000 GBP Yearly GBP 26000.00 32000.00 YEAR
Job Description & How to Apply Below

Dalata Hotel Group in Manchester is seeking a motivated Guest Experience Executive to drive service and lead duty management shifts. You will shape guest satisfaction and coach teams across front office and F&B to deliver outstanding hospitality.

The role requires previous guest relations or duty management experience in a 3/4-star hotel, excellent English, strong organisation, and a customer‑oriented mindset. This is an on-site position with development opportunities through our Dalata Academy.

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