Linen Porter

CONTRACT AND PAY RATE

Earnings are £12.90 per hour, paid weekly.

We are looking for both full time and part time positions.

Full time
- Permanent contract with typical hours of 37.5 hours per week. Usually shifts will be 05:00‑13:30 or 08:00‑16:30, working any 5 days out of 7.

Part Time
- Permanent contract with typical hours of 21 hours per week. Usually shifts will be 05:00‑13:30 or 08:00‑16:30, working any 3 days out of 7.

• Count in linen deliveries and manage linen stock by counting all linen to be sent away for laundering and in‑house stock.
• Strip beds and remove all used linens and towels from guest bedrooms ahead of the Room Attendant/Housekeeper servicing the room.
• As relief cover, carry out the tasks of a Room Attendant/Housekeeper on occasion. This requires thoroughly deep cleaning guest bedrooms and ensuite bathrooms, making beds, and detailing to provide guests with an immaculately clean and welcoming space.
• Carry out heavier duty tasks within the department such as mattress turning, and setting up z‑beds and cots.
• Action notes on guest preferences and requests to personalise guest stays (e.g. provide firm pillows).
• Follow health and safety procedures closely at all times such as those pertaining to the handling of waste and manual handling.
• Maintain comprehensive knowledge of safe chemical handling guidelines and usage of cleaning equipment such as steamers.

• Minimum of one year working experience in a cleaning or labouring role is strongly preferred.
• Someone with an eye for detail who likes to work alone.
• A reliable and dependable individual.
• An enthusiastic individual who promotes our culture of positivity.
• Task‑oriented with great pride for the work and attention to detail.
• Flexible with shift patterns and available around the needs of the business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

• Special discounts on stays and dining at any Dakota.
• Bonuses for recommending a friend to join our team and for every time you are mentioned on Trip Advisor.
• Additional holiday day on the first anniversary of your employment.
• Meals on duty and uniforming.

• Access to an Employee Assistance Program that includes free private mental health support and counselling sessions, video GP consultations, private prescription services, and daily rewards to be cashed out for shopping vouchers.
• Support from in‑house Mental Health Champions.
• Family‑friendly flexible working options.
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning, the Walk for Wellbeing, and other causes that matter while connecting with colleagues.

• Accredited, certified compliance training given on employment.
• Access to a suite of external, certified resources via our Learning Management System.
• Supportive continuous professional development culture with annual appraisals and objectives, or a Personal Development Plan.
• Opportunities to undertake both internal and external training courses, including potential for in‑house apprenticeships.