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Guest Experience Manager - Front Office & Team Leader

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Heeton Concept Hotels
Full Time position
Listed on 2026-07-22
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Guest Services, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 28000 - 40000 GBP Yearly GBP 28000.00 40000.00 YEAR
Job Description & How to Apply Below

Heeton Concept Hotels is seeking a Guest Service Manager in Manchester to lead the front office, ensuring high service standards and a welcoming atmosphere. You will guide the reception team, coordinate with housekeeping and maintenance, and drive guest satisfaction through proactive leadership and training.

The role reports to the Hotel Operations Manager and involves day-to-day operations, staffing, and continuous improvement across guest services.

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