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Guest Services Lead — Elevate Guest Experience

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Career Choices Dewis Gyrfa Ltd
Full Time position
Listed on 2026-07-23
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Guest Services
Salary/Wage Range or Industry Benchmark: 29700 - 36300 GBP Yearly GBP 29700.00 36300.00 YEAR
Job Description & How to Apply Below

Kimpton Clocktower Hotel in Manchester seeks a passionate and hands-on Guest Services Manager to lead our front-line team and deliver exceptional experiences for every guest.

You will coach and develop staff, manage rotas and shifts within budget, and collaborate with Front Office, Housekeeping and other departments to ensure seamless service while upholding health and safety standards. Experience with hotel operations and PMS systems is preferred.

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