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Clienteling & Guest Experience Manager

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Rosewood Hotel Group
Full Time position
Listed on 2026-07-30
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services
Job Description & How to Apply Below

Rosewood Hotel Group is seeking a Clienteling Manager to cultivate personalized guest relationships and deliver bespoke experiences across the hotel. You will support Elevate initiatives, Moments of Magic, and act as a visible presence to ensure guests feel recognised, valued and connected.

You will collaborate with Front Office, Concierge, Butler Services, F&B and CRM teams to drive service excellence, guest recovery, and operational standards while contributing to Relationship Hospitality

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