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Luxury Guest Relations Leader
Job in
Manchester, Greater Manchester, M9, England, UK
Listed on 2026-08-09
Listing for:
InterContinental Hotels Group
Full Time
position Listed on 2026-08-09
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Management, Guest Services, Hospitality & Tourism
Job Description & How to Apply Below
Inter Continental Hotels Group is seeking a dynamic Guest Relations Manager for the Manchester Deansgate Hotel, a flagship property preparing for a brand transition to IHG by 2027. The role focuses on delivering personalised luxury experiences, building relationships with VIP guests, and coordinating across Front Office, Housekeeping and F&B teams.
You will lead a guest-centric team, manage feedback, and ensure service recovery with a calm, confident approach in a busy, upscale hotel environment.
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