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Front of House Lead: Guest Experience & Team

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: Melia Hotels International
Full Time position
Listed on 2026-08-29
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Hotel Front Desk
Salary/Wage Range or Industry Benchmark: 24000 - 32000 GBP Yearly GBP 24000.00 32000.00 YEAR
Job Description & How to Apply Below
Position: Front of House Lead: Guest Experience & Team Growth

Melia Hotels International in Manchester is seeking a Front of House/Reception professional to support daily operations and guest services. You will assist the Front of House Manager with room allocations for regular guests and corporate clients, ensuring the guest history system is accurately maintained.

You will train and lead the reception team, serve as Duty Manager, and coordinate billing corrections with the finance team, upholding our service culture and Melia standards.

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