Food & Beverage Associate Job Manchester area,England UK,Hospitality / Hotel / Catering

About us:

As the #1 leader in hospitality worldwide, Marriott International has 8100+ hotel properties and 30 top hotel brands. We’re in 133 countries and territories, and we’re still growing. Unmatched opportunities await you! The next step in your career could lead to your greatest adventure.

Manchester Marriott Victoria & A Hotel, a striking Grade II listed iconic building in the vibrant Spinningfields District, offers 148 stylish hotel rooms and suites with modern amenities. The V&A is the home to Chop & Plant our casual drinking and dining destination, offering a blend of Chop House classics and plant-based dishes with a focus on local produce and sustainability.

We have flexible event spaces, including outdoor terrace, small boardrooms and banqueting for up to 200 people.

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Benefits:

Meals & refreshments on duty
Uniforms
Performance based incentives
Learning and development opportunities
Accommodation and food & beverage discounts across 7,300 Marriott hotels worldwide
Recognition programmes

What you will be doing:

Greeting all guests and escorting them to their tables
To ensure food orders are taken correctly; processed accurately and appropriate payment is received
To ensure all food & beverages are served efficiently, in accordance with the set standards and time scales
Buffet services are kept in pristine condition and fully replenished
Be able to recommend menu items, accompaniments, beverages & wines with knowledge
Ensure that any allergens or dietary requirements have been highlighted or identified
Set up conference and events areas, as per the Business Event Order sheet
Complete check of area of work prior to opening for cleanliness, correct set up & mis-en place in place.
Communicating with customers to ensure satisfaction and resolve any complaints
Ensure work area is properly prepared for the next shift before leaving your shift
To follow correct procedures when answering the telephone & welcoming guests into your area of work
Process all payment methods in accordance with accounting procedures and policies
Follow property control audit standards and cash handling procedures (e.g., blind drops)

What we are looking for

Previous experience working within a hotel restaurant (preferred)
A warm and genuine individual who enjoys putting people first
Strong interpersonal and customer service skills
Flexibility to work in line with the needs and demands of the business
Someone who wants to grow and develop within the company

Marriott International is an equal opportunity employer.

We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.