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Hands-On Front Office Leader | Guest Experience Guru

Job in Manchester, Greater Manchester, M9, England, UK
Listing for: IHG Hotels & Resorts
Full Time position
Listed on 2026-10-13
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Hospitality & Tourism, Guest Services
Salary/Wage Range or Industry Benchmark: 38000 - 46000 GBP Yearly GBP 38000.00 46000.00 YEAR
Job Description & How to Apply Below

Kimpton Clocktower Hotel in Manchester seeks a proactive Front Office Manager (Full-Time) to lead the Front Office team and drive exceptional guest experiences. You’ll oversee reception, guest services and smooth check-in/check-out, while coaching staff across shifts to maintain high service standards.

As a frontline leader, you’ll manage rotas, staffing and performance, resolve guest feedback, and collaborate with Housekeeping and Reservations to ensure room readiness and seamless

Our organisation is growing, and we are hiring a Hands-On Front Office Leader | Guest Experience Guru in Manchester, England, United Kingdom.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Hands-On Front Office Leader | Guest Experience Guru role in the description above.

We appreciate your interest in this position.

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