Casual Conference & Events Worker

This position is for a Casual Conferencing and Banqueting Associate based at The Marriott Worsley Park Hotel and Country Club M28 2QT
.

Specific job duties include;

• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting
• Assist other employees to ensure proper coverage and prompt guest service.
• Comply with quality assurance expectations and standards.
• Follow appropriate procedures for serving alcohol
• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
• Set tables according to type of event and service standards, including types of linens, glassware, plate/chinaware, and silverware, ensuring all supplies meet quality standards.
• Check in with guests to ensure satisfaction with each food course and/or beverages.
• Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared according to department standards
• Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
• Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts with specified tools, and equipment according to company standards.
• Respond to and try to fulfil any special banquet event arrangements requested by guest.
• Replenish buffet items to ensure consistency and freshness in presentation from opening to closing
• Follow up on special banquet event arrangements requested by guest to ensure compliance.
• Process all payment methods in accordance with Accounting procedures and policies.