Frontline Technician

Job Summary

We currently have a vacancy for a motivated, self-starter to join the Frontline Vehicle Technician team working Monday to Friday from 8am to 4:30pm including cover on some weekends as part of a weekend call‑out rota. The candidate must also be flexible in their normal working week to ensure the coverage and support of customers within their designated areas.

The main job function will be to work as part of a small team to provide excellent working relations and Volvo Frontline Support to customers within a specific geographical area, primarily on Truck, Bus and Coach as well as other Commercial Vehicles. When frontline work is not available, you will return to a depot to resume normal shift work, undertaking maintenance and repair activities on commercial vehicles of all types, diagnosing faults, carrying out tests, and effecting permanent and complete repairs.

• Completing paperwork and procedures relating to warranty, contract & retail work.
• Preventative maintenance work to minimise unnecessary customer costs.
• Any other duties reasonably within your capabilities.

• Obtained a City & Guilds level 3 in HGV Maintenance or other equivalent qualification.
• Experience in the diagnosis, servicing, maintenance, and repair of vehicles.
• Organised and methodical approach to problem solving with attention to detail.
• Undertaken manufacturers training courses and maintained knowledge of work methods and technical data.
• Full and current UK driving licence; an HGV licence would be advantageous.
• A friendly, confident, and professional manner with excellent communication skills.
• Ability to work well under pressure and as part of a larger team as well as on your own initiative.
• Excellent Job Card write‑up skills and highly efficient.

A Company van will be provided for use whilst carrying out frontline duties. We offer competitive rates of pay and company benefits including a company sick pay scheme, personal pension with enhanced contributions and death-in-service benefit for pension members, Cycle to Work scheme, enhanced paternity and maternity benefits, EAP, loyalty holidays, and excellent personal development and training opportunities.