Field Service Operator

Field Services Operator (Meter Reader - Water/Wastewater) – Manchester

Step into a leading utilities company where innovation, customer focus and high standards truly matter. At Last Mile Asset Management, part of the Last Mile Group, we are committed to delivering smart, reliable solutions across the multi‑utility sector. Our Field Services team is expanding, and we are pleased to welcome a proactive and capable Field Services Operator (Meter Reader) to support our continued growth.

As a Field Services Operator (Meter Reader), you will be based in Manchester and will travel to sites across England and Wales. Your role will be varied, with responsibilities ranging from automated and manual meter readings to conducting inspections, investigating faults and installing or troubleshooting remote monitoring equipment. You will also play an important role in identifying and documenting why certain meters fail to connect to the AMR system, helping us maintain the high levels of quality and reliability our customers expect.

• 25 days holiday, increasing after 2 years by 1 day each year up to 30 days, plus 9 public holidays
• Holiday buy scheme
• Discretionary bonus
• EV and ULEV salary sacrifice scheme (subject to minimum length of service)
• Cycle to work salary sacrifice scheme
• Up to 7% employer pension contribution
• Volunteering Day
• Life assurance (x4 annual basic salary)
• Retail, travel and leisure discounts via our Miles More benefits platform
• Refer a friend incentive
• Stream – Financial wellbeing platform
• Employee assistance programme
• Flexible start and finish times for eligible roles
• Private medical insurance
• Company sick pay
• Some of our benefits are only applicable when you have successfully completed your probation period

• Capture meter readings using automated AMR systems and conduct manual readings where required.
• Identify, investigate and report issues such as non‑connecting meters, anomalies and faulty equipment, escalating when necessary.
• Complete meter‑related tasks including serial number checks, logging updates and carrying out meter exchanges.
• Install, inspect, troubleshoot and arrange maintenance for remote pressure and flow monitoring equipment while maintaining accurate operational records.
• Uphold Health & Safety standards by following all procedures, using appropriate PPE and proactively reporting hazards, near misses or incidents.

• Basic mechanical and electrical fault‑finding skills.
• Ability to work independently and manage time effectively.
• Full UK driving licence.

Have you got the drive to go to the Last Mile as a Field Services Operator (Meter Reader)? Apply now!

We aim to keep candidates informed throughout the process and encourage you to apply promptly as we may close the vacancy early if sufficient applications are received.

Last Mile is one of the largest last‑mile multi‑utility businesses in the UK. We understand construction and we know utilities. We take responsibility for the ‘last mile’ of infrastructure that connects developments to wider distribution networks. Our strong history in gas and electricity connections, deep knowledge of the industry and secure investor backing means we can provide a comprehensive multi‑utility solution that includes clean (ground source) heat networks, electricity, water and wastewater.

Working through our operating companies UKPS (in South of England and Wales), Energetics (in Scotland, North Wales and the North of England) and our asset adoption business Last Mile Asset Management, we offer a ‘one‑stop shop’ for new utility connections. We’re proud to be both a Great Place to Work® certified business and a Living Wage Employer, reflecting our commitment to supporting and valuing our people.

For further enquiries, contact r or visit our website at

At Last Mile, we are proud to be an equal opportunities employer. We consider all applications solely on the basis of skills and experience and actively encourage candidates from all backgrounds to apply.