Field Service Engineer - Tooling & Automation

About The Role

We’re looking for a hands‑on Field Service Engineer to support our customers across the UK, with a primary base near our customer centre in the Cheshire area. This is a varied role combining skilled on‑site support, software setup and support, tooling repair, preventative maintenance, installation and customer‑facing technical expertise. You’ll work across a wide range of assembly tooling, including pneumatic and electric tools, while also supporting bespoke projects and continuous improvement activities.

We’re looking for a hands‑on Field Service Engineer to support our customers across the UK, with a primary base near our customer centre in the Cheshire area. This is a varied role combining skilled on‑site support, software setup and support, tooling repair, preventative maintenance, installation and customer‑facing technical expertise. You’ll work across a wide range of assembly tooling, including pneumatic and electric tools, while also supporting bespoke projects and continuous improvement activities.

If you enjoy problem‑solving, working independently, and being the technical expert customers rely on, this role will suit you. Whether you're an experienced engineer or looking to take the next step in your engineering career, you'll receive the training and support needed to develop your technical skills and build specialist knowledge.

Through your work, you’ll help customers secure the uptime and performance they rely on to run their operations with confidence.

No two days are the same. You could be diagnosing a tooling fault on a production line, carrying out preventative maintenance, configuring process‑control software, installing new equipment, calibrating torque tooling, supporting a customer project or delivering technical training.

• Provide day‑to‑day technical support at our customers' sites across the UK.
• Perform installation, servicing, and repair of assembly tooling (pneumatic, DC, and related systems) whilst ensuring safety compliance and documenting activities.
• Carry out preventative maintenance and calibration activities.
• Installation, set‑up and modification of process control software and related tooling software.
• Support bespoke assembly projects and customer rework requests.
• Deliver product training and technical guidance to customers when required.
• Work closely with internal teams and Area Sales Managers to resolve application challenges.
• Promote company products, services, and solutions through strong customer relationships.
• Maintain awareness of competitor products and industry developments.

What we're looking for:

• Practical mechanical and/or electrical engineering aptitude, with an ability to diagnose faults using a logical and methodical approach.
• Comfortable using computers and technical software, with the ability and willingness to learn new software systems.
• Experience with industrial tooling, automation or manufacturing equipment is essential. Experience with our specific tooling and systems will be developed through training and ongoing technical development.
• Logical approach to fault finding.
• Ability to work independently and manage your own workload.
• Good communication skills, including customer interaction and presentations.
• Full UK driving licence and willingness to travel extensively across the UK.

• ONC/HNC, apprenticeship, NVQ, City & Guilds or equivalent engineering qualification – desirable but not essential.
• Experience with specific assembly tooling such as clutch, transducer or pulse tools.
• Knowledge of torque tooling systems and applications.
• Experience with industrial/process‑control software.

Full training will be provided on our tooling, software…