Quality Control Supervisor

We’re looking for a Quality Control Supervisor to ensure installation work meets Smartroof’s quality standards and company drawings. You’ll carry out post-installation checks, complete outstanding carpentry work and resolve minor issues, helping us deliver high-quality workmanship and excellent customer service.

• Inspect completed installations against Smartroof drawings, checking measurements, tolerances and workmanship.
• Ensure company quality standards, policies and procedures are consistently followed.
• Complete outstanding carpentry work and arrange materials for any follow-up visits required.
• Attend customer care appointments to investigate issues and report findings back to the business.
• Resolve minor outstanding issues promptly and ensure work is completed to the required standard.
• Build and maintain positive customer relationships through a professional, quality-focused approach.

You’ll be a practical, detail-focused individual with strong carpentry skills and a commitment to quality. You’ll take pride in delivering work to a high standard, resolving issues effectively and ensuring customers receive a professional service.

• Strong problem-solving skills and the ability to identify and resolve defects.
• The ability to interpret technical drawings and work to specified measurements and tolerances.
• A professional, reliable and flexible approach to working across the North Area.

• Proven carpentry or installation experience, ideally within roofing or construction.
• Experience carrying out quality inspections, snagging or post-installation checks.
• The ability to read and interpret technical drawings.
• A good understanding of construction standards, workmanship and health and safety requirements.
• A recognised carpentry qualification and a valid CSCS card (or eligibility to obtain one) to work on site are required.

• Opportunities for professional development and career progression
• A supportive, values-driven and inclusive working environment
• Competitive salary and benefits package
• 33 days annual leave, increasing with service
• Pension
• Life Assurance
• Healthcare Cashback Plan
• Company Car/Van
• Enhanced Family Friendly policies
• Additional employee benefits including, access to our Cycle to Work Scheme, Employee Discount Scheme, Employee Recognition awards, Employee Assistance Programme.

For more than three decades, the Keystone Group has grown to become one of the UK and Ireland’s largest family-owned construction product manufacturers. Driven by a relentless focus on innovation and customer excellence, the Group employs over 2,000 employees across 28 sites, supplying cutting-edge building solutions to growing markets in the UK & Ireland, Europe, Australia and North America. Its portfolio includes market-leading brands in the steel, light & environmental and timber sectors.

Smartroof joined the Keystone Group in 2012 and since then has continued to deliver revolutionary, innovative roofing solutions to the UK construction industry. With a depth of knowledge and experience in ‘room in roof’ construction, their technical and installation team take projects from concept to site with attention to detail throughout