Guest Room Attendant​/Housekeeper

About Us

The Equinox Golf Resort & Spa is a historic resort destination with deep roots, a strong sense of place, and a reputation for elevated hospitality in one of New England’s most scenic destinations. Established in 1769 and set against the backdrop of the Green Mountains, the property blends timeless charm with modern amenities, including a championship 18‑hole golf course, full‑service spa, multiple dining outlets, and extensive meeting and wedding space.

As a four‑season destination, The Equinox attracts a diverse mix of leisure, corporate, and event guests year‑round, providing team members with a dynamic, well‑rounded hospitality experience. The resort is newly managed by EOS Hospitality.

• Review administered reports daily, such as in‑house rooming list, arrivals and departures. Receive daily room assignments.
• Change bedding, replace bath towels, hand towels, face cloths, bath mats, and any other linens.
• Replenish guest amenities and mini‑bar items. Report any mini‑bar usage to Front Desk.
• Wipe down and sanitize all surfaces appropriately using the assigned chemical agents.
• Clean shower, toilet, sinks, and all bathroom areas.
• Sweep, vacuum, Swiffer, and mop floors to ensure high level of cleanliness.
• Take responsibility for final room check, ensuring it is impeccably maintained and ready for guest check‑in.
• Greet and interact with guests as needed. Handle guest requests with professionalism and courtesy.
• Ensure discretion and respect guest privacy at all times.
• Check and update room status in PMS to communicate with front desk department.
• Complete PM turn‑down service when assigned.
• Perform laundry services as required.
• Communicate any lost and found items to front desk. Report immediately and turn over for secure proper storage.
• Restock laundry carts and housekeeping closets daily.
• Clean public spaces and employee areas as assigned.
• Clean all guestrooms to the satisfaction of housekeeping supervisor and in accordance with the standards and policies of the department.
• Check the condition of all paper products in guest rooms. Replenish as needed.
• Replace any directories, stationary, and room information cards, etc. that are bent, torn or stained.
• Inform housekeeping supervisor of any stains, missing items, or any cause for additional guest charges to the room.
• Replace all glassware for new arrivals. Ensure all guest room items are clean and fresh.
• Replace any used disposable items, such as water bottles, coffee bags and accompaniments, shower items, etc.
• Make and undo cots/air mattresses, place in appropriate storage, deliver to rooms when necessary.
• Return all dishes, glassware and ice buckets to dish station.
• Verify all items in the room are in good working condition.
• Return heat/air conditioning to default temperature.
• Adhere to security procedures for the handling of guest room and master keys.
• Adhere to sign‑in/out procedures for department keys.
• Clean and organize the housekeeping area at the end of each shift, respectfully setting up the next shift for success.
• Communicate closely with other departments, such as when a guest reports a maintenance work order or front desk issue to be addressed.
• Assist guests with luggage especially for large groups when needed.
• Attend departmental meetings and training sessions as required.
• Assist in training new staff as requested.

• 1+ years professional cleaning experience, hotel/lodging environment highly preferred.
• Successful completion of background check.
• A highly‑detailed person with passion for excellence.
• Available and willing to work flexible hours based on business needs including weekdays and weekends.
• Demonstrates strong communication, organizational, and problem‑solving skills.
• Expresses sincere enthusiasm for the role and cleanliness.
• Must know how to prioritize, delegate, and respond in a timely fashion. Able to work under pressure, multi‑task, and stay focused while maintaining hospitality.

• Ability to remain standing for up to 10 hours.
• Ability to remain seated for up to 8 hours.
• Ability to walk the property and grounds frequently.
• Ability to move up and down stairs regularly.
• Ability to move…