Financial Services Associate

Join our Financial Services team in our Mandan, ND office. Our Financial Services Associate provides service and support to our Financial Services department. This role delivers excellent service to customers and visitors by phone and in person, processes customer documents, and coordinates customer appointments. This position follows a seasonal work schedule: full-time benefits eligible from October 1–April 30 and part-time benefits eligible from May 1–September 30.

Indicators of Success

• Excellent communication and customer service skills
• Strong organizational and prioritization skills
• Handle customer correspondence, maintain spreadsheets, scanning, physical and electronic filing
• Ensure all forms are accurately organized
• Perform clerical and receptionist duties for the department
• Keying information into software systems
• Coordinate payroll form and informational returns
• Ensure accuracy of invoicing and received payments
• Maintain client files, including document retention and organization

Qualifications

• One-year post-secondary school or two years’ work experience in an office setting desired

Farm Credit Services of Mandan is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, disability, marital status, familial status, veteran status, public assistance status, or any other characteristic protected by law.