Manager, Data Center Support Services
Listed on 2026-07-14
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IT/Tech
Systems Administrator, Cloud Computing: Infrastructure & Operations, IT Project Manager, IT Support
Manages team(s) conducting end-to-end hardware installation and troubleshooting. Manages team(s) implementing network communications, providing guidance on complex problems. Manages team(s) supporting data center environments, customer environments and/or operations, addresses identified and escalated routine trends, and ensures problem resolutions are documented. Oversees technicians participation in training to advance their understandings and refine technicians' skill set, meeting requirements. Facilitates collaboration with development teams and external vendors to resolve complex technical problems, providing subject matter expertise around large scale matters.
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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
US:
Hiring Range in USD from: $102,300 to $209,500 per annum. May be eligible for bonus and equity.
Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.
Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- Datacenter Services Operations–Break/Fix and Hardware Maintenance
- Manages team(s) conducting end-to-end on-site hardware installation, removing and troubleshooting hardware and configurations for a site.
- Monitors daily operations for teams replacing server components and upgrades servers for existing customer base for a site.
- Datacenter Services Operations–Network Configuration, Installation, and Augmentation
- Manages team(s) implementing designed and defined network communications and solutions, including cabling validation and networking equipment, providing guidance on complex problems.
- Engages additional resources to address complex or unresolved issues.
- Technical Support and Trouble Shooting
- Manages team(s) supporting data center environments, customer environments and/or operations, addresses identified and escalated routine trends, and ensures problem resolutions are documented.
- Manages response to outage situations for clients.
- Safety and Compliance–Safety, Security, Compliance, and Documentation
- Ensures adherence to all established SOPs/MOPs when performing tasks for team(s).
- Oversees and drives the implementation of required security controls, including updates and maintenance for a team(s).
- Ensures and manages team's compliance…
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